Privacy Policy
Estúdio Harmonia operates this online platform and is committed to protecting the privacy of its users. This privacy policy explains how we collect, use, and protect your personal information when you visit our site or use our services. By accessing or using our site, you agree to the terms of this policy.
Information We Collect
We collect information you provide directly to us. This includes, but is not limited to, information you provide when you contact us through forms on our site, request a service, or communicate with us directly. This information may include your name, contact details, and information about your project or service needs.
We also automatically collect certain information when you visit our site. This technical information may include your IP address, browser type, operating system, referring URLs, site usage data, and other information about your interaction with our site. This information is collected using cookies and similar technologies.
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide and deliver the services you request.
- Respond to your inquiries and communicate with you.
- Process transactions related to our services.
- Operate, maintain, and improve our site and services.
- Understand how users access and use our site, both on an aggregated and individual basis, to improve and enhance it.
- Comply with legal obligations and protect our rights and interests.
Legal Basis for Processing
We process your personal data based on various legal grounds, including:
- Your consent, which you may withdraw at any time.
- The necessity to perform a contract with you or take steps at your request before entering into a contract.
- Compliance with a legal obligation.
- Our legitimate interests, such as improving our services, preventing fraud, and ensuring the security of our site, provided these interests do not override your fundamental rights and freedoms.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
- With service providers who perform functions on our behalf, such as hosting, analytics, payment processing, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
- In response to legal process, such as a court order or subpoena, or to comply with applicable laws.
- To protect the rights, property, or safety of Estúdio Harmonia, our users, or others.
- In connection with a merger, sale of company assets, or other corporate transaction, in which case your information may be transferred as part of that transaction.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data. These may include the right to:
- Access the personal data we hold about you.
- Request rectification of inaccurate or incomplete data.
- Request erasure of your personal data.
- Request restriction of processing your personal data.
- Object to the processing of your personal data.
- Request data portability.
- Withdraw your consent at any time where processing is based on consent.
- Lodge a complaint with a supervisory authority.
To exercise these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable law.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities on our site. Cookies are small data files stored on your device. They help us operate and improve our site, understand site usage, and potentially provide a more personalized experience. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our site.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your data is no longer needed for these purposes, we will securely delete or anonymize it.
Links to Other Websites
Our site may contain links to third-party websites. This privacy policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Contact Us
If you have any questions about this privacy policy or our data practices, you may contact us by mail at our physical address:
Estúdio Harmonia
1450 Rua Augusta, Sala 702,
São Paulo, São Paulo, 01305-100,
Brazil
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates. Continued use of our site after changes have been made indicates your acceptance of the revised policy.